Privacy Policy for Sod's In
Effective Date: May 11, 2025
At Sod's In, we are committed to protecting your privacy in accordance with the Personal Information Protection Act (PIPA) of Alberta and the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website sodsin.ca (the “Site”) or interact with us for our sodding and landscaping services in Edmonton and surrounding areas.
1. What Personal Information We Collect
We collect only the personal information necessary to provide our services and operate our business. This may include:
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Name
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Email address
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Phone number
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Property or service address
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Service request details
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Payment information (if applicable)
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Other information you voluntarily provide through contact forms or quote requests
We also collect non-identifying information through cookies and analytics tools, including:
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IP address
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Browser type
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Pages visited on our website
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Time and date of visit
2. Why We Collect Your Information
We collect and use your personal information for the following purposes:
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To respond to service inquiries and provide quotes
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To deliver and manage sodding and landscaping services
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To process payments (if applicable)
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To communicate with you about appointments, promotions, or updates (with your consent)
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To improve our website functionality and customer experience
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To comply with applicable legal obligations
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3. Consent
By submitting personal information to us, either through the website, by email, phone, or in person, you consent to the collection, use, and disclosure of that information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us (see Section 9), subject to legal or contractual restrictions.
4. Sharing of Information
We will not sell, rent, or trade your personal information. We may disclose your information to trusted third parties, including:
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Contractors or partners who assist in delivering our services
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Payment processors
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IT service providers that support our website or customer database
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Legal authorities, if required to comply with legal obligations
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All third parties are required to protect your personal information in accordance with Canadian privacy laws.
5. Storage and Security of Information
We take reasonable steps to safeguard your personal information against loss, theft, or unauthorized access. Information may be stored electronically or in physical format within Canada. Data is only retained as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.
6. Cookies and Website Analytics
Our website uses cookies and Google Analytics to gather anonymous traffic data. You may control or disable cookies through your browser settings. This data helps us understand visitor behavior and improve our services.
7. Your Rights:
Access the personal information we hold about you
Request corrections to your information
Withdraw consent to the use of your information (subject to legal limitations)
Lodge a complaint with the Office of the Information and Privacy Commissioner of Alberta
To exercise your rights, contact us using the details in Section 9.
8. Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
9. Contact Us
If you have any questions, concerns, or requests about your personal information or this policy, please contact:
Sod's In
11256 75 Ave NW, Edmonton, AB, T6G 0H3
587-830-5534
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this policy periodically.